Banque Populaire and Caisse d’Epargne mobile apps win widespread support among users

Thursday, 25 july 2019

The level of user satisfaction places both apps at the top of the banking category.

The ratings given by Banque Populaire and Caisses d’Epargne customers to their applications on the IOS stores (Apple) rose by a further 1.5 points to reach 4.4/5. This result now puts Groupe BPCE in first place in the category of full-service retail banks in France, and very close to the “best in class” players, the neobanks.

User experience is optimized in all the key areas of functionality, ergonomics, accessibility, and responsiveness. Today, more than four and a half million customers use the Banque Populaire and Caisse d’Epargne mobile apps.